TO TRACK YOUR ORDER, YOU CAN VISIT HERE OR DIRECTLY AT THE COURIER'S WEBSITE
In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.
How long does it take to receive my product?
Typically, It takes about 3-5 business days for our items to be produced and sent out. Most orders arrive in 10-20 days. Shipping times vary depending on the destination.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
How much is shipping?
Free shipping over $30 USD. For our US customers, we charge a flat shipping fee of $7.99 USD.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
Do you ship internationally?
Shipping is currently available only to US, AU, UK, CA and other 35+ countries address as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please contact us.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
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